Collecting and using evaluation data
3CO04 – Essentials of people practice
This CIPD Level 3 video on "Collecting and using evaluation data" explores assessment criteria AC 6.5 within unit 3CO04 – Essentials of people practice, examining how organisations can evaluate learning and development effectiveness. The video covers evaluation definitions, timing, and key models, alongside practical collection methods such as surveys, interviews, and assessments that gather qualitative and quantitative feedback from learners, trainers, and third parties. By understanding the links between evaluation criteria and information requirements, you'll gain the knowledge to design robust evaluation strategies that drive continuous improvement and organisational decision-making.
Assessment Criteria 6.5
Discuss how learning and development can be evaluated.
Indicative Content
Definitions of evaluation; level and approaches to evaluation, timing of evaluation, models relating to evaluation; purpose of evaluation, for example gauging customer satisfaction; continuous improvement, feedback for organisation, types of evaluation information, for example qualitative, quantitative; learner feedback, trainer feedback, opinions and comments from third parties; links between evaluation criteria and the information required. Collection methods: how to organise and manage, for example: discussions, assessments, surveys, learner interviews, learner’s line manager interviews.
What You'll Learn
Video covering: Collecting and using evaluation data
About 3CO04 – Essentials of people practice
This unit introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development, essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practise progressively.
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