Privacy Policy | People Study Pro

1. Introduction

People Study Pro (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our service.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. AG Design is the data controller responsible for your personal data.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and password (managed securely through Clerk)
Profile Information: Your CIPD level selection and study preferences
Content: Assignment answers, notes, and references you create within the platform
Payment Information: Processed securely by Stripe — we do not store your full card details
Communications: Any messages you send to our support team

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, and time spent on the platform
Device Information: Browser type, operating system, and device identifiers
Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To provide and maintain your account and access to our features
AI Features: To process your content through our AI guidance and originality checking tools
Payment Processing: To manage your subscription and billing
Communication: To send service updates, respond to enquiries, and provide support
Improvement: To analyse usage patterns and improve our service
Legal Compliance: To comply with legal obligations and protect our rights

4. Third-Party Services

We use the following third-party services to operate People Study Pro. Each has their own privacy policy governing their use of your data:

Clerk (Authentication)

Manages user authentication and account security. Processes your email, name, and login credentials.

View Clerk Privacy Policy →

Stripe (Payments)

Processes subscription payments securely. Handles your payment card details and billing information.

View Stripe Privacy Policy →

Anthropic Claude (AI)

Powers our AI guidance features. Your assignment content is sent to Claude to generate helpful suggestions.

View Anthropic Privacy Policy →

Originality.AI (Plagiarism Detection)

Provides originality and AI detection checking. Your content is sent for analysis when you use this feature.

View Originality.AI Privacy Policy →

Neon (Database)

Stores your account data, assignment content, and application data securely.

View Neon Privacy Policy →

Netlify (Hosting)

Hosts our website and application. May collect basic access logs and performance data.

View Netlify Privacy Policy →

Google Analytics

Collects anonymised usage statistics to help us understand how users interact with our service.

View Google Privacy Policy →

5. Legal Basis for Processing

We process your personal data under the following legal bases:

Contract: Processing necessary to provide our service to you
Legitimate Interests: To improve our service and prevent fraud
Consent: For optional analytics and marketing communications (where applicable)
Legal Obligation: To comply with applicable laws and regulations

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. After account deletion:

Your account data and content will be deleted within 30 days
Anonymised analytics data may be retained indefinitely
Financial records are retained for 7 years as required by law

7. Your Rights (GDPR)

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can request correction of inaccurate personal data.

Right to Erasure

You can request deletion of your personal data (“right to be forgotten”).

Right to Data Portability

You can request your data in a machine-readable format (e.g., ZIP file download).

Right to Restrict Processing

You can request that we limit how we use your data.

Right to Object

You can object to processing based on legitimate interests.

Downloading Your Data

You can download all your data (including assignment content, references, and account information) as a ZIP file from your account settings. This feature allows you to exercise your right to data portability at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

Encryption of data in transit (HTTPS/TLS)
Encryption of data at rest
Secure authentication through Clerk
Regular security assessments
Access controls limiting who can view your data

9. International Data Transfers

Some of our third-party service providers are based outside the UK/EEA. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

10. Children's Privacy

People Study Pro is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Data Protection Contact: [email protected]

General Support: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated: ico.org.uk