Evaluation models, levels, and timing
3CO04 – Essentials of people practice
This CIPD Level 3 video for unit 3CO04 – Essentials of people practice explores evaluation models, levels, and timing to help you meet assessment criteria AC 6.5 on discussing how learning and development can be evaluated. The video covers key evaluation definitions, different approaches and timing strategies, established evaluation models, and the purpose of evaluation for gauging customer satisfaction and driving continuous improvement. You'll learn about qualitative and quantitative evaluation information sources, including learner feedback, trainer feedback, and third-party opinions, alongside practical collection methods such as discussions, assessments, surveys, and interviews. By completing this video, you'll understand how to link evaluation criteria to required information and effectively organise evaluation processes within your organisation.
Assessment Criteria 6.5
Discuss how learning and development can be evaluated.
Indicative Content
Definitions of evaluation; level and approaches to evaluation, timing of evaluation, models relating to evaluation; purpose of evaluation, for example gauging customer satisfaction; continuous improvement, feedback for organisation, types of evaluation information, for example qualitative, quantitative; learner feedback, trainer feedback, opinions and comments from third parties; links between evaluation criteria and the information required. Collection methods: how to organise and manage, for example: discussions, assessments, surveys, learner interviews, learner’s line manager interviews.
What You'll Learn
Video covering: Evaluation models, levels, and timing
About 3CO04 – Essentials of people practice
This unit introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development, essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practise progressively.
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