New 3CO02 Video Content: Creating Value Through People Practice

We've released six new videos for CIPD 3CO02: Principles of Analytics. These videos cover Learning Outcome 2: Understand how creating value benefits employees, employers and wider stakeholders.

The videos help you answer two key assessment criteria questions.

Explain how people professionals create value for people, organisations and wider stakeholders

Three videos on creating value:

1. Introduction to Value Creation in People Practice

Learn what value means in the context of people practice and why it matters.

2. Creating Value for Employees and Organisations

Explore how people professionals add value through recruitment, development, engagement, and performance management.

3. Value for Wider Stakeholders and Ethical Practice

Understand how people practice benefits society, maintains ethical principles, and builds positive employment relationships.

Summarise ways in which you can be customer-focused and standards-driven in your own context

Three videos on customer focus and standards:

1. Understanding Customer Focus in People Practice

Learn who your customers are and why a customer-focused ethos matters in HR.

2. Approaches to Preserving and Growing the Customer Base

Explore how to understand customer needs, build relationships, and deliver value through customer-centric practice.

3. Applying and Maintaining Customer Service Standards

Understand how to develop, implement, and sustain service standards in your own context.

Access the Videos Now

All six videos are available now in People Study Pro. Get the knowledge you need to tackle your 3CO02 assignment with confidence.

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