Methods for Measuring Impact and Value
5CO02 – Evidence-based practice
This CIPD Level 5 learning video, part of unit 5CO02 – Evidence-based practice, explores methods for measuring impact and value in people practice. It covers key concepts and definitions of impact and value, examines why organisations measure people practice outcomes, and details practical measurement methods including cost-benefit analysis, ROI, and evaluation models. You'll discover how to determine evaluation scope, select appropriate evidence types, and utilise tools such as staff satisfaction surveys and absence data. By watching, you'll gain the knowledge to explain and apply various approaches to demonstrating the tangible contribution of HR interventions to business objectives, addressing assessment criteria AC 3.2.
Assessment Criteria 3.2
Explain how to measure the impact and value of people practice using a variety of methods.
Indicative Content
Impact and value: concepts and definitions of impact and value; how people practice creates value. Impacts: for example short and long term, positive and negative, direct and indirect impacts. Reasons for measuring: for example check and ensure that objectives being achieved, ensure a people practice contribution, justify spend on people practice, continuously improve people practice activities, identify further needs, identify gaps, enable informed business decisions. Methods: for example cost-benefit analysis, evaluation, validation, ROI, ROE. Models of evaluation; evaluation methods, determining evaluation scope and criteria; types of information and evidence for evaluation; evaluation tools (for example staff satisfaction surveys, absence data, wellbeing).
What You'll Learn
Video covering: Methods for Measuring Impact and Value
About 5CO02 – Evidence-based practice
This unit addresses the significance of capturing robust quantitative and qualitative evidence to inform meaningful insight and influence critical thinking. It focuses on analysing evidence through an ethical lens to improve decision-making and how measuring the impact of people practice is essential in creating value.
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