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CIPD Level 55CO02AC 3.2

Understanding Impact and Value in People Practice

5CO02Evidence-based practice

This CIPD Level 5 learning video, part of unit 5CO02 Evidence-based Practice, explores assessment criteria AC 3.2 by explaining how to measure the impact and value of people practice using a variety of methods. The video covers key concepts including how organisations create value through people practice, distinguishes between short and long-term impacts, and examines measurement approaches such as cost-benefit analysis, ROI, ROE, and evaluation models. You'll discover practical evaluation tools including staff satisfaction surveys, absence data, and wellbeing metrics, alongside guidance on determining evaluation scope and criteria. By watching, you'll gain the knowledge needed to justify people practice spending, drive continuous improvement, and enable informed business decisions through evidence-based measurement.

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Assessment Criteria 3.2

Explain how to measure the impact and value of people practice using a variety of methods.

Indicative Content

Impact and value: concepts and definitions of impact and value; how people practice creates value. Impacts: for example short and long term, positive and negative, direct and indirect impacts. Reasons for measuring: for example check and ensure that objectives being achieved, ensure a people practice contribution, justify spend on people practice, continuously improve people practice activities, identify further needs, identify gaps, enable informed business decisions. Methods: for example cost-benefit analysis, evaluation, validation, ROI, ROE. Models of evaluation; evaluation methods, determining evaluation scope and criteria; types of information and evidence for evaluation; evaluation tools (for example staff satisfaction surveys, absence data, wellbeing).

What You'll Learn

Video covering: Understanding Impact and Value in People Practice

About 5CO02Evidence-based practice

CIPD Level 5
5CO02
Learning Outcome 3

This unit addresses the significance of capturing robust quantitative and qualitative evidence to inform meaningful insight and influence critical thinking. It focuses on analysing evidence through an ethical lens to improve decision-making and how measuring the impact of people practice is essential in creating value.

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