How Voice Mechanisms Drive Organisational Performance
7HR01 – Strategic employment relations
This CIPD Level 7 learning video, part of unit 7HR01 Strategic Employment Relations, explores how voice mechanisms drive organisational performance by critically analysing both formal and informal voice channels. The video examines assessment criteria AC 3.2, focusing on how team briefings, problem-solving groups, employee attitude surveys, and daily manager-team dialogue contribute to improved employee outcomes and organisational effectiveness. By understanding these communication pathways, learners will develop the analytical skills needed to evaluate voice strategies within their own employment relations practice and successfully address this key assessment requirement.
Assessment Criteria 3.2
Critically analyse how different forms of informal and direct voice could contribute to improved levels of organisational performance and employee outcomes.
Indicative Content
Formal voice such as team briefing, problem-solving groups, employee attitude surveys, employee engagement; informal voice on a daily basis between line managers and their teams; how these contribute to organisational performance and employee outcomes.
What You'll Learn
Video covering: How Voice Mechanisms Drive Organisational Performance
About 7HR01 – Strategic employment relations
This unit focuses on different perspectives of employment relations and the cooperation and conflict that varies between workplaces. There is a key role that institutions beyond the workplace play in shaping people management policy and practice within organisations, and a wide variety of models to emerge, meaning that outcomes are less predictable and relationships must be handled with great care.
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