Core roles people professionals play in facilitating change
3CO01 – Business, culture and change in context
This CIPD Level 3 video for unit 3CO01 – Business, culture and change in context explores the core roles people professionals play in facilitating change, directly addressing assessment criteria AC 3.2. The video examines the diverse roles HR professionals adopt during organisational change initiatives, including gatekeeper, change driver, facilitator, critical friend, legal guardian, and communicator. By understanding these multifaceted responsibilities—from acting as SMT liaison to serving as expert witness and disseminator—learners will develop the competence needed to navigate complex change agendas and contribute strategically to organisational transformation.
Assessment Criteria 3.2
Consider the importance and role that people professionals play within change
Indicative Content
People professionals’ role in facilitating change agendas, such as gatekeeper, SMT liaison or representative, driver of change, facilitator, expert witness, consultant, adviser, side-line witness and non-participant, critical friend, guardian of legality and compliance, disseminator and communicator, record-keeper
What You'll Learn
Video covering: Core roles people professionals play in facilitating change
About 3CO01 – Business, culture and change in context
This unit considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively.
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