Governance, communication, and engagement roles in change
3CO01 – Business, culture and change in context
This CIPD Level 3 learning video, part of unit 3CO01 – Business, culture and change in context, explores the governance, communication, and engagement roles that people professionals fulfil during organisational change initiatives. The video addresses assessment criteria AC 3.2 by examining the diverse roles HR professionals adopt—from gatekeeper and change driver to critical friend, compliance guardian, and communicator—highlighting how these positions facilitate change agendas and stakeholder engagement. By watching this video, you'll develop a comprehensive understanding of how people professionals shape change outcomes through strategic governance and effective dialogue across the organisation.
Assessment Criteria 3.2
Consider the importance and role that people professionals play within change
Indicative Content
People professionals’ role in facilitating change agendas, such as gatekeeper, SMT liaison or representative, driver of change, facilitator, expert witness, consultant, adviser, side-line witness and non-participant, critical friend, guardian of legality and compliance, disseminator and communicator, record-keeper
What You'll Learn
Video covering: Governance, communication, and engagement roles in change
About 3CO01 – Business, culture and change in context
This unit considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively.
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