Social relationships and supporting people through change
3CO01 – Business, culture and change in context
This CIPD Level 3 learning video for unit 3CO01 – Business, culture and change in context explores how change impacts people in different ways, addressing assessment criteria AC 3.3. The video examines diverse behavioural responses to organisational change, including personal, professional and emotional consequences such as job loss, financial strain, mental health effects and self-esteem challenges. It also covers how change influences social relationships, team dynamics, group formation and customer perceptions. By watching, you'll develop a comprehensive understanding of the multifaceted impacts of change on individuals and organisations, equipping you with insights to support people through workplace transitions.
Assessment Criteria 3.3
Discuss how change can impact people in different ways.
Indicative Content
Different behavioural responses to change, personal, professional, behavioural. Job loss, downgrade, upgrade, regrade, financial, face loss, career aspirations, illness, mental health, physical health, welfare, family changes, self-esteem, social, motivational, group/team formation, dynamics and relationships, customer perceptions and relationships, competitor perceptions and relationships.
What You'll Learn
Video covering: Social relationships and supporting people through change
About 3CO01 – Business, culture and change in context
This unit considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively.
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