Contributing Your Views and Opinions Respectfully
3CO03 – Core behaviours for people professionals
This CIPD Level 3 video for unit 3CO03 – Core behaviours for people professionals explores assessment criteria AC 2.1, focusing on how to contribute your views and opinions respectfully within professional settings. The video covers essential techniques for demonstrating respectful and inclusive working, including speaking calmly and clearly with supporting facts, accepting differing viewpoints without defensiveness, and using active listening skills to clarify problems or issues. You'll learn how to value diversity within teams, show empathy for colleagues, and contribute effectively as a team member whilst maintaining professional respect. By watching this video, you'll develop the core people professional behaviours needed to navigate workplace discussions with confidence and integrity.
Assessment Criteria 2.1
Summarise ways of demonstrating respectful and inclusive working in relation to: • contributing your views and opinions • clarifying problems or issues • working effectively as part of a team.
Indicative Content
Contributing when appropriate by speaking calmly and clearly, use of supporting facts and details, ensuring others understand your views, explaining in a different way when confusion arises. Accepting differing viewpoints as pieces of information, not as criticism or challenge. Using listening skills to ensure problems or issues are fully understood; checking other opinions; checking details and facts; the role of assumptions; reflecting your understanding of the issue to others. Valuing difference in individual characteristics and how this benefits the team. Demonstrating respect and empathy for others within a work context. Models of team development and teamworking.
What You'll Learn
Video covering: Contributing Your Views and Opinions Respectfully
About 3CO03 – Core behaviours for people professionals
This unit introduces the core behaviours for people professionals, focusing on ethical practice, professional values and professional development. It considers how certain ways of thinking and acting should be universally consistent, even in new and challenging situations, to promote inclusivity and respect in the organisation.
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