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CIPD Level 33CO03AC 2.1

Working Effectively as Part of a Team

3CO03Core behaviours for people professionals

This CIPD Level 3 learning video, part of unit 3CO03 on Core Behaviours for People Professionals, explores how to demonstrate respectful and inclusive working as part of a team. Covering assessment criteria AC 2.1, the video examines effective communication techniques—including speaking calmly with supporting facts, active listening skills, and how to handle differing viewpoints constructively—alongside models of team development and the value of individual differences. By watching this resource, you'll develop practical strategies for contributing meaningfully to team discussions, clarifying problems collaboratively, and fostering an inclusive work environment where diverse perspectives strengthen collective performance.

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Assessment Criteria 2.1

Summarise ways of demonstrating respectful and inclusive working in relation to: • contributing your views and opinions • clarifying problems or issues • working effectively as part of a team.

Indicative Content

Contributing when appropriate by speaking calmly and clearly, use of supporting facts and details, ensuring others understand your views, explaining in a different way when confusion arises. Accepting differing viewpoints as pieces of information, not as criticism or challenge. Using listening skills to ensure problems or issues are fully understood; checking other opinions; checking details and facts; the role of assumptions; reflecting your understanding of the issue to others. Valuing difference in individual characteristics and how this benefits the team. Demonstrating respect and empathy for others within a work context. Models of team development and teamworking.

What You'll Learn

Video covering: Working Effectively as Part of a Team

About 3CO03Core behaviours for people professionals

CIPD Level 3
3CO03
Learning Outcome 2

This unit introduces the core behaviours for people professionals, focusing on ethical practice, professional values and professional development. It considers how certain ways of thinking and acting should be universally consistent, even in new and challenging situations, to promote inclusivity and respect in the organisation.

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