Business Benefits of Inclusive Practices
5CO03 – Professional behaviours and valuing people
This CIPD Level 5 learning video explores the business benefits of inclusive practices within unit 5CO03 – Professional behaviours and valuing people. The video addresses assessment criteria AC 2.1 by arguing how inclusion, valuing employees, and fair treatment drive measurable organisational outcomes including improved job satisfaction, enhanced retention rates, reduced sickness absence, and increased workforce efficiency. Drawing on relevant theory from Maslow, McClelland, Daniel Pink, and David Rock, alongside concepts of worker engagement and wellbeing, the video demonstrates the direct link between inclusive workplace practices and corporate reputation. By watching, learners will develop the critical understanding needed to evidence how human and business benefits interconnect, equipping them to analyse this relationship effectively in their professional practice.
Assessment Criteria 2.1
Argue the human and business benefits of people feeling included, valued, and fairly treated at work linking to related theory.
Indicative Content
Human and business benefits: for example job satisfaction, reduced dispute and conflict, corporate reputation; enhanced worker wellbeing, increased retention and reduced turnover rates, reduced sickness, increased efficiency and effectiveness of work. Relevant theory: theorists and thinkers, for example Maslow, McLelland, Daniel Pink, David Rock; concepts of ‘worker engagement’ and ‘worker wellbeing’
What You'll Learn
Video covering: Business Benefits of Inclusive Practices
About 5CO03 – Professional behaviours and valuing people
This unit focuses on how applying core professional behaviours such as ethical practice, courage and inclusivity can build positive working relationships and support employee voice and wellbeing. It considers how developing and mastering new professional behaviours and practice can impact performance.
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