Seeking diverse views, listening deeply, and building trust
5CO03 – Professional behaviours and valuing people
This CIPD Level 5 video for unit 5CO03 – Professional behaviours and valuing people addresses assessment criteria AC 2.3, focusing on how to reflect on your own inclusive working approach and build positive relationships. The video explores practical strategies for seeking diverse views, listening deeply to colleagues, and establishing trust across your organisation, whilst recognising the inherent value of diversity in teams. By examining approaches such as valuing people as individuals, actively soliciting different opinions, and collaborating with wider colleagues, you'll develop the self-awareness needed to work more inclusively. After watching, you'll understand how to create supportive environments and leverage diverse perspectives to enhance problem-solving and organisational effectiveness.
Assessment Criteria 2.3
Reflect on your own approach to working inclusively and building positive working relationships with others.
Indicative Content
Approaches, for example valuing people as individuals and recognising the value and benefits of diversity; actively seeking and listening to diverse views and opinions; building trust and providing appropriate support when needed; finding opportunities to collaborate with wider colleagues; sharing knowledge and expertise to solve problems.
What You'll Learn
Video covering: Seeking diverse views, listening deeply, and building trust
About 5CO03 – Professional behaviours and valuing people
This unit focuses on how applying core professional behaviours such as ethical practice, courage and inclusivity can build positive working relationships and support employee voice and wellbeing. It considers how developing and mastering new professional behaviours and practice can impact performance.
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