Processing feedback and addressing bias
5CO03 – Professional behaviours and valuing people
This video explores how to process feedback and address bias as part of CIPD Level 5 unit 5CO03 – Professional behaviours and valuing people, specifically addressing assessment criteria AC 3.2. It examines how to gather feedback from multiple sources using both formal and informal methods, then triangulate this information to assess your strengths, weaknesses and development areas accurately. The video also covers the critical issue of bias in self-assessment and others' feedback, alongside practical self-assessment frameworks aligned with the CIPD Profession Map. By watching, you'll develop the skills to receive feedback objectively, recognise potential bias, and use this insight effectively for your professional development.
Assessment Criteria 3.2
Assess your strengths, weaknesses and development areas based on self- assessment and feedback from others.
Indicative Content
People and contexts for gaining feedback, formal and informal feedback, regular and ad hoc feedback, feedback methods and media, feedback as incoming information, triangulation of received feedback, relevance and importance of feedback, how to structure feedback, self- assessment methods and relevant frameworks to assess against. Bias issues in self-assessment and others’ feedback. Utilising the CIPD Profession Map.
What You'll Learn
Video covering: Processing feedback and addressing bias
About 5CO03 – Professional behaviours and valuing people
This unit focuses on how applying core professional behaviours such as ethical practice, courage and inclusivity can build positive working relationships and support employee voice and wellbeing. It considers how developing and mastering new professional behaviours and practice can impact performance.
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