Introduction and Understanding Organised Conflict
5HR01 – Employment relationship management
This CIPD Level 5 learning video introduces the concept of organised conflict within unit 5HR01 – Employment relationship management, addressing assessment criteria AC 2.1 on distinguishing between organisational conflict and misbehaviour. The video explores various forms of employee-organised conflict, including strikes, work-to-rule, go-slows, overtime bans, and protests, whilst contrasting these with unorganised conflict or misbehaviour such as sabotage, fraud, absenteeism, and walking out. By watching this resource, learners will develop a clear understanding of how to differentiate between these conflict types and recognise the distinct characteristics of organised versus disruptive employee behaviour in the workplace.
Assessment Criteria 2.1
Distinguish between organisational conflict and misbehaviour.
Indicative Content
Organisational conflict: forms of employee-organised conflict such as strikes, work-to-rule, go-slow, overtime bans, protests and deliberate negative or disruptive behaviour; forms of unorganised conflict, also known as misbehaviour, such as sabotage, fraud, absenteeism, walking out.
What You'll Learn
Video covering: Introduction and Understanding Organised Conflict
About 5HR01 – Employment relationship management
This unit examines the key approaches, practices and tools to manage and enhance the employee relationship to create better working lives and the significant impact this can have on organisational performance.
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AC 1.3 – Evaluate the relationship between employee voice and organisational performance.
Understanding Misbehaviour and Unorganised Conflict
AC 2.1 – Distinguish between organisational conflict and misbehaviour.
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AC 2.3 – Distinguish between third-party conciliation, mediation and arbitration.
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