Collective grievances and analysing grievance patterns
5HR01 – Employment relationship management
This CIPD Level 5 learning video for the 5HR01 Employment relationship management unit explores collective grievances and analysing grievance patterns to meet assessment criteria AC 3.2. The video examines key causes of employee grievances, including poor management, lack of flexibility, inequality in treatment, unfair rules, workload concerns, working conditions, grading issues, bullying and harassment, and disputes over collective agreement interpretation. By distinguishing between individual and collective grievance triggers, learners will develop the analytical skills needed to identify patterns and underlying causes within their organisation, equipping them to respond strategically to employee concerns.
Assessment Criteria 3.2
Analyse key causes of employee grievances.
Indicative Content
Definitions of grievance; causes of individual and collective grievances: poor management, lack of flexibility, inequality in treatment, unfair rules, workload, working conditions, grading issues, interpretation of an existing collective agreement, bullying and harassment.
What You'll Learn
Video covering: Collective grievances and analysing grievance patterns
About 5HR01 – Employment relationship management
This unit examines the key approaches, practices and tools to manage and enhance the employee relationship to create better working lives and the significant impact this can have on organisational performance.
More 5HR01 Videos
Research evidence supporting and questioning the voice-performance link
AC 1.3 – Evaluate the relationship between employee voice and organisational performance.
Understanding Misbehaviour and Unorganised Conflict
AC 2.1 – Distinguish between organisational conflict and misbehaviour.
Understanding workplace mediation and how it differs from conciliation
AC 2.3 – Distinguish between third-party conciliation, mediation and arbitration.
Start Learning for Free
Create a free account to access study guides and HR model videos. Upgrade to full features for just £8.99 per unit when you're ready.