Introduction to grievances and defining grievances in the employment context
5HR01 – Employment relationship management
This CIPD Level 5 learning video for unit 5HR01 – Employment relationship management introduces grievances and their definitions within the employment context, directly addressing assessment criteria AC 3.2. The video explores the key causes of both individual and collective grievances, including poor management, lack of flexibility, inequality in treatment, unfair rules, excessive workload, working conditions, grading issues, and bullying and harassment. By watching this resource, CIPD students will develop a comprehensive understanding of grievance triggers and the underlying factors that lead employees to formally lodge complaints, essential knowledge for effective employment relationship management.
Assessment Criteria 3.2
Analyse key causes of employee grievances.
Indicative Content
Definitions of grievance; causes of individual and collective grievances: poor management, lack of flexibility, inequality in treatment, unfair rules, workload, working conditions, grading issues, interpretation of an existing collective agreement, bullying and harassment.
What You'll Learn
Video covering: Introduction to grievances and defining grievances in the employment context
About 5HR01 – Employment relationship management
This unit examines the key approaches, practices and tools to manage and enhance the employee relationship to create better working lives and the significant impact this can have on organisational performance.
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