Key causes of individual grievances
5HR01 – Employment relationship management
This CIPD Level 5 learning video on key causes of individual grievances supports unit 5HR01 – Employment relationship management, specifically addressing assessment criteria AC 3.2 to analyse key causes of employee grievances. The video explores the fundamental definitions of grievances whilst examining common triggers such as poor management, lack of flexibility, inequality in treatment, unfair rules, excessive workload, inadequate working conditions, grading disputes, bullying and harassment, and misinterpretation of collective agreements. By watching this resource, CIPD students will develop a comprehensive understanding of the multifaceted factors that lead to individual grievances in the workplace, equipping them with the analytical skills necessary to identify, prevent and manage grievance issues effectively within organisations.
Assessment Criteria 3.2
Analyse key causes of employee grievances.
Indicative Content
Definitions of grievance; causes of individual and collective grievances: poor management, lack of flexibility, inequality in treatment, unfair rules, workload, working conditions, grading issues, interpretation of an existing collective agreement, bullying and harassment.
What You'll Learn
Video covering: Key causes of individual grievances
About 5HR01 – Employment relationship management
This unit examines the key approaches, practices and tools to manage and enhance the employee relationship to create better working lives and the significant impact this can have on organisational performance.
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AC 2.3 – Distinguish between third-party conciliation, mediation and arbitration.
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