Organisational consequences including morale, absence, and retention
5HR01 – Employment relationship management
This CIPD Level 5 video explores the organisational consequences of ineffective grievance handling within unit 5HR01 – Employment relationship management, specifically addressing assessment criteria AC 3.3. The video examines how poor grievance management directly impacts employee morale, absence rates, and retention, whilst also affecting the organisation's reputation and legal standing. By understanding the connection between unresolved workplace issues and employee withdrawal of goodwill, resistance to change, and psychological impact, you'll be equipped to advise on why handling grievances effectively is essential for maintaining a healthy workplace culture and protecting both individual and organisational interests.
Assessment Criteria 3.3
Advise on the importance of handling grievances effectively
Indicative Content
To avoid legal claims; reputation of organisation and individual; impact on individual and team; addresses issues that may cause employee frustration, poor morale, absence, withdrawal of goodwill, resistance to change, resignation, psychological impact.
What You'll Learn
Video covering: Organisational consequences including morale, absence, and retention
About 5HR01 – Employment relationship management
This unit examines the key approaches, practices and tools to manage and enhance the employee relationship to create better working lives and the significant impact this can have on organisational performance.
More 5HR01 Videos
Research evidence supporting and questioning the voice-performance link
AC 1.3 – Evaluate the relationship between employee voice and organisational performance.
Understanding Misbehaviour and Unorganised Conflict
AC 2.1 – Distinguish between organisational conflict and misbehaviour.
Understanding workplace mediation and how it differs from conciliation
AC 2.3 – Distinguish between third-party conciliation, mediation and arbitration.
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