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CIPD Level 55OS06AC 1.4

Foundations of Leadership and Management KSBs - Hard vs Soft Approaches and Emotional Intelligence

5OS06Leadership and management development

This CIPD Level 5 video explores the foundations of leadership and management knowledge, skills and behaviours (KSBs) within unit 5OS06, specifically addressing assessment criteria AC 1.4 on comparing different competencies required for effective organisational leadership. The session examines hard versus soft approaches to management, alongside emotional intelligence and resilience, whilst covering analytical problem-solving, attribution theory, and the ability to lead diverse teams with ethical governance. Learners will gain practical understanding of how to balance directive and collaborative leadership styles, recognise cognitive biases, and promote wellbeing and positive EDI agendas within their organisations.

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Assessment Criteria 1.4

Compare the different knowledge, skills and behaviours required for leadership and management in organisations.

Indicative Content

Soft and hard approaches in context, emotional intelligence and resilience, sensitivity to events, relevant professional knowledge and competencies, analytical, problem-solving and decision-making skills, attribution theory and cognitive biases, ability to lead and manage people. Drive positive EDI agendas. Ethical, moral and value- driven governance, awareness and promotion of wellbeing approaches.

What You'll Learn

Video covering: Foundations of Leadership and Management KSBs - Hard vs Soft Approaches and Emotional Intelligence

About 5OS06Leadership and management development

CIPD Level 5
5OS06
Learning Outcome 1

This unit builds on the fundamentals of learning and development. It focuses on developing leaders and managers to ensure that they have the necessary knowledge, skills and experience to drive a working environment which is cohesive, diverse, innovative and high-performing. It builds awareness of the right tools and approaches to facilitate development which will ultimately impact organisational effectiveness.

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