CIPD Level 0FREE08AC 1.1

Introduction to AI and Automation - Core Definitions

FREE08 – People Professionals and Artificial Intelligence (AI)

This CIPD Level 0 learning video from the FREE08 unit on People Professionals and Artificial Intelligence introduces core definitions essential for understanding AC 1.1, explaining what artificial intelligence and automation mean in a workplace context. The video distinguishes between automation—rule-based processes that follow predetermined logic—and true AI, which involves machine learning, pattern recognition, and predictive capabilities. You'll explore relevant AI types for HR professionals, including generative AI like ChatGPT, predictive analytics, and natural language processing, alongside practical workplace examples such as HR chatbots, CV screening tools, and automated onboarding workflows. By the end, you'll understand key terminology including algorithms, data training, and prompts, whilst recognising AI's limitations and dependency on data quality.

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Assessment Criteria 1.1

Explain what is meant by artificial intelligence and automation in a workplace context

Indicative Content

Definition of AI (machine learning, generative AI, automation vs true AI) Difference between: Automation (rule-based processes) AI (learning, pattern recognition, prediction) Types of AI relevant to HR: Generative AI (e.g. ChatGPT) Predictive analytics Natural language processing (NLP) Everyday workplace examples: Chatbots for HR queries CV screening tools Automated onboarding workflows Key terminology: Algorithms, data training, prompts, models Limitations of AI (not “thinking”, dependent on data quality)

What You'll Learn

Video covering: Introduction to AI and Automation - Core Definitions

About FREE08 – People Professionals and Artificial Intelligence (AI)

CIPD Level 0

FREE08

Learning Outcome 1

To develop learners’ understanding of how artificial intelligence is used in people practice, the opportunities and risks it presents, and how HR professionals can use AI responsibly to improve decision-making, efficiency and employee experience.

View all FREE08 assessment criteria

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