Types of AI in People Practice

This CIPD Level 0 learning video, part of the FREE08 unit on People Professionals and Artificial Intelligence, explores the Types of AI in People Practice and directly addresses assessment criteria AC 1.1 by explaining what artificial intelligence and automation mean in a workplace context. The video distinguishes between automation (rule-based processes) and true AI (machine learning, pattern recognition, and predictive capabilities), whilst examining types of AI relevant to HR such as generative AI, predictive analytics, and natural language processing through practical examples including chatbots for HR queries, CV screening tools, and automated onboarding workflows. By understanding key terminology around algorithms, data training, and models, along with the limitations of AI systems, you'll gain the knowledge needed to confidently discuss how AI and automation are transforming people practice in modern organisations.

Assessment Criteria 1.1

What You'll Learn

Video covering: Types of AI in People Practice

About FREE08 – People Professionals and Artificial Intelligence (AI)

To develop learners’ understanding of how artificial intelligence is used in people practice, the opportunities and risks it presents, and how HR professionals can use AI responsibly to improve decision-making, efficiency and employee experience.

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