Limitations of AI and Key Terminology
FREE08 – People Professionals and Artificial Intelligence (AI)
This CIPD Level 0 video from the FREE08 unit on People Professionals and Artificial Intelligence examines the limitations of AI and essential terminology that HR professionals must understand. It unpacks what artificial intelligence truly means in workplace contexts, distinguishing between automation (rule-based processes) and genuine AI (which learns and recognises patterns), whilst exploring relevant types including generative AI, predictive analytics, and natural language processing. The video illustrates practical HR applications such as chatbots, CV screening tools, and automated onboarding, whilst clarifying key concepts like algorithms, data training, and prompts. By watching, you'll gain a clearer understanding of AI's actual capabilities and constraints, enabling you to assess AC 1.1 requirements and engage more critically with AI solutions in your organisation.
Assessment Criteria 1.1
Explain what is meant by artificial intelligence and automation in a workplace context
Indicative Content
Definition of AI (machine learning, generative AI, automation vs true AI) Difference between: Automation (rule-based processes) AI (learning, pattern recognition, prediction) Types of AI relevant to HR: Generative AI (e.g. ChatGPT) Predictive analytics Natural language processing (NLP) Everyday workplace examples: Chatbots for HR queries CV screening tools Automated onboarding workflows Key terminology: Algorithms, data training, prompts, models Limitations of AI (not “thinking”, dependent on data quality)
What You'll Learn
Video covering: Limitations of AI and Key Terminology
About FREE08 – People Professionals and Artificial Intelligence (AI)
To develop learners’ understanding of how artificial intelligence is used in people practice, the opportunities and risks it presents, and how HR professionals can use AI responsibly to improve decision-making, efficiency and employee experience.
View all FREE08 assessment criteriaMore FREE08 Videos
Introduction to AI and Automation - Core Definitions
AC 1.1 – Explain what is meant by artificial intelligence and automation in a workplace c...
Types of AI in People Practice
AC 1.1 – Explain what is meant by artificial intelligence and automation in a workplace c...
AI in Recruitment and Onboarding
AC 1.2 – Discuss common uses of AI in HR (e.g. recruitment, onboarding, learning, perform...
Start Learning for Free
Create a free account to access study guides and HR model videos. Upgrade to full features for just £8.99 per unit when you're ready.