Technology Investment and Support
5CO01 – Organisational performance and culture in practice
This CIPD Level 5 learning video for unit 5CO01 – Organisational Performance and Culture in Practice explores assessment criteria 1.4 on how organisations scale technology investments and their wider impact on work. The video examines the currency and efficacy of work systems, implementation strategies across departments, and technology spend efficiency, whilst analysing how technological adoption influences worker efficiency, wellbeing, collaboration and satisfaction. By studying real organisational approaches to technology support and investment, learners gain practical insights into balancing innovation with employee experience and organisational performance.
Assessment Criteria 1.4
Assess the scale of technology within organisations and how it impacts work.
Indicative Content
Scale of technology: work systems and ‘equipment’ in use; currency, updating and efficacy of systems; implementation of technology across the organisation and areas where technology plays a greater or lesser role; organisation spend on technology and wasted spend (‘here today gone tomorrow technology’); levels of support for using technology. Impact of technology: on different functions, products and services provided; on worker efficiency, worker wellbeing (for example remote working, ‘always-on’ technology, work-life balance, wider family issues); collaborative working (social media); worker satisfaction (automation), creativity and innovation; how the work has evolved in line with the technological timeline.
What You'll Learn
Video covering: Technology Investment and Support
About 5CO01 – Organisational performance and culture in practice
This unit examines the connections between organisational structure and the wider world of work in a business context. It highlights the factors and trends, including the digital environment, that impact on business strategy and workforce planning, recognising the influence of culture, employee wellbeing and behaviour in delivering change and organisational performance
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