Spencer and Adams' seven-stage model, readiness for change, and working with resistance
5CO01 – Organisational performance and culture in practice
This CIPD Level 5 learning video examines Spencer and Adams' seven-stage model within the context of 5CO01 – Organisational performance and culture in practice, addressing assessment criteria AC 2.4 on how change is experienced. The video explores readiness for change and strategies for working with resistance, key concepts for understanding individual responses to organisational change initiatives. By analysing this framework alongside related models, you'll develop the critical understanding needed to support employees through transition phases and manage change effectively within your organisation.
Assessment Criteria 2.4
Discuss models for how change is experienced.
Indicative Content
Models for how people experience change: for example Tannenbaum and Hanna three-stage model; Kubler-Ross adapted model: the coping cycle; Spencer and Adams’ seven-stage model; readiness for change and resistance to change.
What You'll Learn
Video covering: Spencer and Adams' seven-stage model, readiness for change, and working with resistance
About 5CO01 – Organisational performance and culture in practice
This unit examines the connections between organisational structure and the wider world of work in a business context. It highlights the factors and trends, including the digital environment, that impact on business strategy and workforce planning, recognising the influence of culture, employee wellbeing and behaviour in delivering change and organisational performance
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