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CIPD Level 55OS07AC 3.4

Ensuring Reliability, Benchmarking, and Long-Term Perspectives

5OS07Wellbeing at work

This CIPD Level 5 video, part of unit 5OS07 Wellbeing at work, explores assessment criteria 3.4 on evaluating and monitoring wellbeing programmes for organisational success. The video examines how to measure wellbeing outcomes reliably through qualitative and quantitative methods—including staff surveys, focus groups, interviews and benchmarking—whilst maintaining anonymity to ensure data integrity. You'll discover key performance metrics such as absence rates, workplace injuries, staff turnover, and EAP uptake, alongside the importance of continuous improvement and long-term perspectives in wellbeing assessment. By watching, you'll gain practical knowledge of establishing robust evaluation frameworks that drive measurable improvements in organisational wellbeing outcomes.

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Assessment Criteria 3.4

Explain how a wellbeing programme can be evaluated and monitored.

Indicative Content

Evaluation leading to more successful organisational outcomes. This includes continuous improvement and measuring wellbeing on a regular basis, qualitatively and quantitatively, with a long-term view and with regard to staff anonymity to ensure a reliable result. This will involve assessing the quality of wellbeing outcomes, through staff surveys of wellbeing, focus groups, interviews, benchmarking and engagement surveys. Metrics to measure outcomes, for example absence rates and lengths, workplace injuries, data on complaints and requests for special treatment, take up of EAP, staff turnover, performance and productivity.

What You'll Learn

Video covering: Ensuring Reliability, Benchmarking, and Long-Term Perspectives

About 5OS07Wellbeing at work

CIPD Level 5
5OS07
Learning Outcome 3

This unit explores the importance of wellbeing in the workplace and the relationship with people practices and organisation strategy. The design and development of effective wellbeing programmes is examined to meet people and organisational requirements

View all 5OS07 assessment criteria

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