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CIPD Level 0FREE02AC 2.1

Understanding organisational needs and stakeholder requirements

FREE02People Professional Technologies

This CIPD Level 0 learning video on Understanding organisational needs and stakeholder requirements, part of the FREE02 People Professional Technologies unit, explores the foundational steps required when selecting appropriate people technology solutions. Aligned with assessment criteria AC 2.1, the video examines critical concepts including needs analysis, stakeholder requirements gathering, user personas, must-have versus nice-to-have features, integration considerations, supplier due diligence, total cost of ownership, accessibility standards, and data security requirements. By watching this resource, you'll develop a comprehensive understanding of how to evaluate and score technology options that genuinely align with your organisation's people and HR objectives.

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Assessment Criteria 2.1

Explain the key steps in selecting appropriate people technology.

Indicative Content

To include: needs analysis; stakeholder requirements; user personas; must-have vs nice-to-have; integration needs; supplier due diligence; total cost of ownership; accessibility; data/security requirements; evaluation criteria and scoring.

What You'll Learn

Video covering: Understanding organisational needs and stakeholder requirements

About FREE02People Professional Technologies

CIPD Level 0
FREE02
Learning Outcome 2

To develop learners’ understanding of key technologies used in people practice, how to select and use them responsibly, and how they can improve people insights, efficiency and employee experience.

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