Understanding organisational needs and stakeholder requirements
FREE02 – People Professional Technologies
This CIPD Level 0 learning video on Understanding organisational needs and stakeholder requirements, part of the FREE02 People Professional Technologies unit, explores the foundational steps required when selecting appropriate people technology solutions. Aligned with assessment criteria AC 2.1, the video examines critical concepts including needs analysis, stakeholder requirements gathering, user personas, must-have versus nice-to-have features, integration considerations, supplier due diligence, total cost of ownership, accessibility standards, and data security requirements. By watching this resource, you'll develop a comprehensive understanding of how to evaluate and score technology options that genuinely align with your organisation's people and HR objectives.
Assessment Criteria 2.1
Explain the key steps in selecting appropriate people technology.
Indicative Content
To include: needs analysis; stakeholder requirements; user personas; must-have vs nice-to-have; integration needs; supplier due diligence; total cost of ownership; accessibility; data/security requirements; evaluation criteria and scoring.
What You'll Learn
Video covering: Understanding organisational needs and stakeholder requirements
About FREE02 – People Professional Technologies
To develop learners’ understanding of key technologies used in people practice, how to select and use them responsibly, and how they can improve people insights, efficiency and employee experience.
More FREE02 Videos
Introduction to People Professional Technologies and Digital HR
AC 1.1 – Explain what is meant by people professional technologies and digital HR.
Technology Supporting Development, Performance, and Wellbeing
AC 1.3 – Discuss how technology can support the employee lifecycle.
Championing user experience, fairness, and continuous improvement
AC 2.2 – Discuss the people professional’s role in implementation and change adoption.
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