Introduction to implementation and change adoption
FREE02 – People Professional Technologies
This CIPD Level 0 video introduces implementation and change adoption within the FREE02 – People Professional Technologies unit, specifically addressing assessment criteria AC 2.2 on the people professional's role in driving organisational change. The video explores key responsibilities including project support and coordination, stakeholder liaison, communication, training delivery, process design, and user acceptance testing leadership. You'll discover how people professionals act as champions of user experience, gatekeepers for fairness and inclusion, feedback collectors, and continuous improvement leads. By completing this video, you'll gain a comprehensive understanding of the multifaceted roles required to successfully implement technology and guide adoption across your organisation.
Assessment Criteria 2.2
Discuss the people professional’s role in implementation and change adoption.
Indicative Content
Roles to include: project support/coordination; stakeholder liaison; communicator; trainer; process designer; tester/UAT lead; champion of user experience; gatekeeper for fairness and inclusion; feedback collector and continuous improvement lead.
What You'll Learn
Video covering: Introduction to implementation and change adoption
About FREE02 – People Professional Technologies
To develop learners’ understanding of key technologies used in people practice, how to select and use them responsibly, and how they can improve people insights, efficiency and employee experience.
More FREE02 Videos
Introduction to People Professional Technologies and Digital HR
AC 1.1 – Explain what is meant by people professional technologies and digital HR.
Technology Supporting Development, Performance, and Wellbeing
AC 1.3 – Discuss how technology can support the employee lifecycle.
Championing user experience, fairness, and continuous improvement
AC 2.2 – Discuss the people professional’s role in implementation and change adoption.
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