Over-automation, human judgement, change fatigue, and security
FREE02 – People Professional Technologies
This CIPD Level 0 FREE02 learning video on People Professional Technologies explores critical risks and limitations of people technology and analytics, specifically examining over-automation, human judgement, change fatigue, and security concerns. As organisations increasingly adopt HR technology solutions, understanding the dangers of over-reliance on automated systems—including loss of human decision-making, employee resistance to constant technological change, and cyber security vulnerabilities—becomes essential for HR professionals. Assessment Criteria 3.2 requires students to discuss these technology risks comprehensively, and this video equips learners with the knowledge to identify how excessive automation can undermine organisational effectiveness whilst balancing technological innovation with human-centred HR practice.
Assessment Criteria 3.2
Discuss risks and limitations of people technology and analytics.
Indicative Content
To include: poor data quality; misleading metrics; surveillance concerns; low adoption; accessibility barriers; bias in data/AI; over-automation; loss of human judgement; change fatigue; cyber/security risks.
What You'll Learn
Video covering: Over-automation, human judgement, change fatigue, and security
About FREE02 – People Professional Technologies
To develop learners’ understanding of key technologies used in people practice, how to select and use them responsibly, and how they can improve people insights, efficiency and employee experience.
More FREE02 Videos
Introduction to People Professional Technologies and Digital HR
AC 1.1 – Explain what is meant by people professional technologies and digital HR.
Technology Supporting Development, Performance, and Wellbeing
AC 1.3 – Discuss how technology can support the employee lifecycle.
Championing user experience, fairness, and continuous improvement
AC 2.2 – Discuss the people professional’s role in implementation and change adoption.
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