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CIPD Level 0FREE07AC 2.1

Documentation, Emotions, and Setting

FREE07Coaching, Appraisals and Giving Feedback

This CIPD Level 0 video from the FREE07 unit on Coaching, Appraisals and Giving Feedback explores three critical preparation elements outlined in assessment criteria AC 2.1. The session examines how to effectively manage documentation, handle emotions, and select an appropriate setting when preparing for coaching, appraisal and feedback discussions. By mastering these foundational aspects alongside evidence gathering and objective-setting, learners develop the essential skills needed to conduct professional and productive conversations in the workplace. Completing this video equips you with practical knowledge to prepare thoroughly for difficult discussions and create a supportive environment for employee development.

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Assessment Criteria 2.1

Explain how to prepare for coaching, appraisal and feedback discussions.

Indicative Content

To include: purpose and agenda; evidence and examples; role requirements and objectives; employee self-reflection; data sources; documentation; managing emotions; choosing an appropriate setting.

What You'll Learn

Video covering: Documentation, Emotions, and Setting

About FREE07Coaching, Appraisals and Giving Feedback

CIPD Level 0
FREE07
Learning Outcome 2

To develop learners’ understanding of effective coaching, appraisal and feedback practices, and how people professionals support managers to build capability, performance and engagement through fair, consistent and development-focused conversations.

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