The GROW Model and Solution-Focused Coaching
FREE07 – Coaching, Appraisals and Giving Feedback
This CIPD Level 0 video from unit FREE07 explores the GROW Model and Solution-Focused Coaching, two essential approaches for structuring coaching conversations and delivering effective feedback. The video examines how coaches can use the GROW framework alongside solution-focused techniques to guide individuals towards their own solutions, whilst incorporating active listening and powerful questioning to facilitate meaningful development conversations. By understanding these foundational coaching models and their practical application, learners will be able to discuss different approaches to coaching and feedback as required by assessment criteria AC 2.2, and will gain the skills needed to conduct coaching conversations that empower individuals and drive positive organisational outcomes.
Assessment Criteria 2.2
Discuss approaches and models used to structure coaching and feedback.
Indicative Content
To include: GROW model; solution-focused coaching; active listening; powerful questioning; summarising and agreement; feedback frameworks (e.g., SBI/STAR: situation–behaviour–impact); feedforward.
What You'll Learn
Video covering: The GROW Model and Solution-Focused Coaching
About FREE07 – Coaching, Appraisals and Giving Feedback
To develop learners’ understanding of effective coaching, appraisal and feedback practices, and how people professionals support managers to build capability, performance and engagement through fair, consistent and development-focused conversations.
More FREE07 Videos
The purpose and value of workplace appraisals
AC 1.1 – Explain the purpose of coaching, appraisals and feedback in the workplace.
The role of feedback and how all three practices work together
AC 1.1 – Explain the purpose of coaching, appraisals and feedback in the workplace.
Introduction to coaching and its purpose in the workplace
AC 1.1 – Explain the purpose of coaching, appraisals and feedback in the workplace.
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