Inconsistent manager capability, remote working challenges, and performance avoidance
FREE07 – Coaching, Appraisals and Giving Feedback
This CIPD Level 0 learning video explores three critical challenges covered in FREE07 – Coaching, Appraisals and Giving Feedback, specifically addressing assessment criteria AC 3.1 on common obstacles in coaching and feedback delivery. The video examines inconsistent manager capability, the complexities of conducting appraisals in remote and hybrid working environments, and how performance avoidance undermines effective people management. By understanding these barriers, CIPD students will gain practical insight into why coaching conversations often falter and develop strategies to navigate these real-world workplace challenges.
Assessment Criteria 3.1
Discuss common challenges in coaching, appraisal and feedback.
Indicative Content
To include: difficult conversations; defensiveness; lack of evidence; inconsistent manager capability; remote/hybrid settings; performance avoidance; over-focus on ratings; bias and favouritism; cultural differences.
What You'll Learn
Video covering: Inconsistent manager capability, remote working challenges, and performance avoidance
About FREE07 – Coaching, Appraisals and Giving Feedback
To develop learners’ understanding of effective coaching, appraisal and feedback practices, and how people professionals support managers to build capability, performance and engagement through fair, consistent and development-focused conversations.
More FREE07 Videos
Ratings focus, bias and favouritism, and cultural differences
AC 3.1 – Discuss common challenges in coaching, appraisal and feedback.
The purpose and value of workplace appraisals
AC 1.1 – Explain the purpose of coaching, appraisals and feedback in the workplace.
The role of feedback and how all three practices work together
AC 1.1 – Explain the purpose of coaching, appraisals and feedback in the workplace.
Start Learning for Free
Create a free account to access study guides and HR model videos. Upgrade to full features for just £8.99 per unit when you're ready.