Clear Standards, Calibration, and Documentation
FREE07 – Coaching, Appraisals and Giving Feedback
This CIPD Level 0 video from FREE07 – Coaching, Appraisals and Giving Feedback explores how to establish clear standards, calibration, and documentation practices that ensure fairness, consistency and compliance in appraisal and feedback processes. The video addresses assessment criteria AC 3.2, examining how organisations can implement transparent criteria, manage equality and inclusion considerations, apply reasonable adjustments, and document decisions effectively to mitigate grievance risk and meet data protection requirements. By understanding calibration techniques and standardised documentation approaches, learners will be equipped to conduct fair appraisals that protect both employees and the organisation whilst maintaining professional integrity.
Assessment Criteria 3.2
Explain how to ensure fairness, consistency and compliance in appraisal and feedback.
Indicative Content
To include: clear standards and calibration; documenting decisions; equality and inclusion considerations; reasonable adjustments; handling underperformance; grievance risk; data protection; transparency of criteria.
What You'll Learn
Video covering: Clear Standards, Calibration, and Documentation
About FREE07 – Coaching, Appraisals and Giving Feedback
To develop learners’ understanding of effective coaching, appraisal and feedback practices, and how people professionals support managers to build capability, performance and engagement through fair, consistent and development-focused conversations.
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