Handling Underperformance, Grievances, and Data Protection
FREE07 – Coaching, Appraisals and Giving Feedback
This CIPD Level 0 learning video on Handling Underperformance, Grievances, and Data Protection is part of FREE07 – Coaching, Appraisals and Giving Feedback, addressing assessment criteria AC 3.2 on ensuring fairness, consistency and compliance in appraisal and feedback. The video explores critical compliance considerations including managing underperformance fairly, mitigating grievance risk, and protecting employee data throughout the appraisal process. By examining documentation practices, equality considerations and transparency requirements, learners will understand how to maintain robust HR processes that support both organisational compliance and employee fairness.
Assessment Criteria 3.2
Explain how to ensure fairness, consistency and compliance in appraisal and feedback.
Indicative Content
To include: clear standards and calibration; documenting decisions; equality and inclusion considerations; reasonable adjustments; handling underperformance; grievance risk; data protection; transparency of criteria.
What You'll Learn
Video covering: Handling Underperformance, Grievances, and Data Protection
About FREE07 – Coaching, Appraisals and Giving Feedback
To develop learners’ understanding of effective coaching, appraisal and feedback practices, and how people professionals support managers to build capability, performance and engagement through fair, consistent and development-focused conversations.
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The role of feedback and how all three practices work together
AC 1.1 – Explain the purpose of coaching, appraisals and feedback in the workplace.
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