Calibration, data analysis, and continuous improvement
FREE07 – Coaching, Appraisals and Giving Feedback
This CIPD Level 0 video, part of the FREE07 unit on Coaching, Appraisals and Giving Feedback, explores how people professionals support effective practice across the organisation through calibration, data analysis, and continuous improvement. The content covers essential quality assurance mechanisms, including calibration sessions that ensure consistency in appraisals and feedback, alongside analysing outcomes and trends to identify areas for enhancement. By examining manager training, coaching culture initiatives, and guidance templates, the video demonstrates how HR professionals use evaluation and feedback to refine processes systematically. After watching, you'll understand how to leverage data-driven insights and calibration practices to strengthen organisational performance and embed continuous improvement in your people practices.
Assessment Criteria 3.3
Explain how people professionals support effective practice across the organisation.
Indicative Content
To include: manager training and toolkits; coaching culture; guidance and templates; quality assurance; calibration sessions; reviewing outcomes and trends; improving processes through feedback and evaluation.
What You'll Learn
Video covering: Calibration, data analysis, and continuous improvement
About FREE07 – Coaching, Appraisals and Giving Feedback
To develop learners’ understanding of effective coaching, appraisal and feedback practices, and how people professionals support managers to build capability, performance and engagement through fair, consistent and development-focused conversations.
More FREE07 Videos
Ratings focus, bias and favouritism, and cultural differences
AC 3.1 – Discuss common challenges in coaching, appraisal and feedback.
The purpose and value of workplace appraisals
AC 1.1 – Explain the purpose of coaching, appraisals and feedback in the workplace.
The role of feedback and how all three practices work together
AC 1.1 – Explain the purpose of coaching, appraisals and feedback in the workplace.
Start Learning for Free
Create a free account to access study guides and HR model videos. Upgrade to full features for just £8.99 per unit when you're ready.