The role of people professionals in supporting managers
FREE07 – Coaching, Appraisals and Giving Feedback
This CIPD Level 0 learning video from the FREE07 unit on Coaching, Appraisals and Giving Feedback explores how people professionals support managers in driving effective practice across the organisation. The video addresses assessment criteria AC 3.3 by examining key support mechanisms including manager training, coaching culture development, practical toolkits, and quality assurance processes such as calibration sessions. You'll discover how HR professionals guide managers through templates, evaluate outcomes and trends, and continuously improve processes using feedback and evaluation. By watching, you'll gain a clear understanding of the strategic role people professionals play in enabling manager effectiveness and organisational performance.
Assessment Criteria 3.3
Explain how people professionals support effective practice across the organisation.
Indicative Content
To include: manager training and toolkits; coaching culture; guidance and templates; quality assurance; calibration sessions; reviewing outcomes and trends; improving processes through feedback and evaluation.
What You'll Learn
Video covering: The role of people professionals in supporting managers
About FREE07 – Coaching, Appraisals and Giving Feedback
To develop learners’ understanding of effective coaching, appraisal and feedback practices, and how people professionals support managers to build capability, performance and engagement through fair, consistent and development-focused conversations.
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