CIPD Level 0FREE08AC 1.2

AI in Employee Relations, Administration and Balancing Benefits with Risks

FREE08 – People Professionals and Artificial Intelligence (AI)

This CIPD Level 0 learning video explores practical applications of artificial intelligence across employee relations, administration, and broader HR functions as part of the FREE08 – People Professionals and Artificial Intelligence unit. The video examines assessment criteria AC 1.2 by discussing common AI uses including recruitment tools for CV screening and candidate matching, onboarding chatbots, AI-driven learning recommendations, performance management systems using sentiment analysis, and HR administration solutions for document drafting and workflow automation. By analysing both the benefits and risks associated with implementing AI in these areas, learners develop a balanced understanding of how organisations can leverage technology whilst managing potential challenges. You will gain practical insights into AI applications that support modern HR functions and the critical considerations for responsible AI adoption in the workplace.

Watch This Video

Create a free account to access study guides and HR model videos. Upgrade for full video access.

Assessment Criteria 1.2

Discuss common uses of AI in HR (e.g. recruitment, onboarding, learning, performance management)

Indicative Content

Recruitment: CV screening and shortlisting tools Candidate matching systems AI-assisted job descriptions Onboarding: Chatbots and virtual assistants Personalised onboarding journeys Learning and development: AI-driven learning recommendations Content generation for training materials Performance management: Sentiment analysis (e.g. surveys, feedback) Continuous performance tracking tools Employee relations: AI-assisted policy guidance Case management support HR administration: Document drafting (letters, policies) Scheduling and workflow automation Benefits vs risks in each area (brief overview)

What You'll Learn

Video covering: AI in Employee Relations, Administration and Balancing Benefits with Risks

About FREE08 – People Professionals and Artificial Intelligence (AI)

CIPD Level 0

FREE08

Learning Outcome 1

To develop learners’ understanding of how artificial intelligence is used in people practice, the opportunities and risks it presents, and how HR professionals can use AI responsibly to improve decision-making, efficiency and employee experience.

View all FREE08 assessment criteria

Start Learning for Free

Create a free account to access study guides and HR model videos. Upgrade to full features for just £8.99 per unit when you're ready.