AI in Learning, Development and Performance Management
FREE08 – People Professionals and Artificial Intelligence (AI)
This CIPD Level 0 video, part of the FREE08 – People Professionals and Artificial Intelligence unit, explores how organisations leverage AI across learning, development and performance management functions. The session directly addresses assessment criteria AC 1.2 by examining practical AI applications including AI-driven learning recommendations, personalised content generation for training materials, sentiment analysis in performance feedback, and continuous performance tracking tools. You'll discover how these technologies enhance employee development whilst understanding the associated benefits and risks in each operational area. By the end of this video, you'll be equipped to discuss common HR use cases of AI and confidently explain how these innovations shape modern people practice.
Assessment Criteria 1.2
Discuss common uses of AI in HR (e.g. recruitment, onboarding, learning, performance management)
Indicative Content
Recruitment: CV screening and shortlisting tools Candidate matching systems AI-assisted job descriptions Onboarding: Chatbots and virtual assistants Personalised onboarding journeys Learning and development: AI-driven learning recommendations Content generation for training materials Performance management: Sentiment analysis (e.g. surveys, feedback) Continuous performance tracking tools Employee relations: AI-assisted policy guidance Case management support HR administration: Document drafting (letters, policies) Scheduling and workflow automation Benefits vs risks in each area (brief overview)
What You'll Learn
Video covering: AI in Learning, Development and Performance Management
About FREE08 – People Professionals and Artificial Intelligence (AI)
To develop learners’ understanding of how artificial intelligence is used in people practice, the opportunities and risks it presents, and how HR professionals can use AI responsibly to improve decision-making, efficiency and employee experience.
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