Introduction to AI in HR and practical use cases
FREE08 – People Professionals and Artificial Intelligence (AI)
This CIPD Level 0 video from the FREE08 unit on People Professionals and Artificial Intelligence introduces HR practitioners to practical AI applications that enhance workplace efficiency. It addresses assessment criteria AC 3.1 by demonstrating how AI tools support key HR functions, including drafting policies and job descriptions, creating training materials, analysing employee feedback data, and improving communications. The video emphasises using AI as a collaborative co-pilot rather than a decision-maker, covering essential prompt-writing techniques and the importance of maintaining professional judgement when reviewing outputs. By watching, learners will understand time-saving AI applications and develop the skills to implement these tools responsibly within their HR practice.
Assessment Criteria 3.1
Explain how HR practitioners can use AI tools to support their work (e.g. content creation, data analysis, communication)
Indicative Content
Practical HR use cases: Drafting policies, letters, job descriptions Creating training materials and guides Analysing survey or feedback data Supporting employee communications Prompt writing basics: Clear instructions, context, tone Using AI as a “co-pilot” not decision-maker Time-saving applications Reviewing and editing AI outputs Maintaining professional judgement Examples of good vs poor AI outputs
What You'll Learn
Video covering: Introduction to AI in HR and practical use cases
About FREE08 – People Professionals and Artificial Intelligence (AI)
To develop learners’ understanding of how artificial intelligence is used in people practice, the opportunities and risks it presents, and how HR professionals can use AI responsibly to improve decision-making, efficiency and employee experience.
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