Bias, Privacy and Data Protection Risks
FREE08 – People Professionals and Artificial Intelligence (AI)
This CIPD Level 0 learning video, part of the FREE08 – People Professionals and Artificial Intelligence unit, explores the critical risks and limitations of AI tools in people practice, addressing assessment criteria AC 3.2. The video examines bias and fairness concerns, data privacy and confidentiality risks when handling sensitive employee information, accuracy issues including AI hallucinations, and the dangers of over-reliance on AI at the expense of critical thinking. It also covers reputational risks from poor-quality outputs and technical limitations such as outdated data. By watching this video, you'll gain a comprehensive understanding of why human review and validation remain essential when implementing AI in HR practice.
Assessment Criteria 3.2
Discuss risks and limitations of AI tools in people practice
Indicative Content
Accuracy issues: Hallucinations / incorrect outputs Bias and fairness risks Data privacy and confidentiality: Risks of inputting sensitive employee data Over-reliance on AI: Loss of critical thinking Lack of context or organisational nuance Reputational risks: Poor-quality or inappropriate outputs Technical limitations: Outdated data, lack of real-time understanding Need for human review and validation
What You'll Learn
Video covering: Bias, Privacy and Data Protection Risks
About FREE08 – People Professionals and Artificial Intelligence (AI)
To develop learners’ understanding of how artificial intelligence is used in people practice, the opportunities and risks it presents, and how HR professionals can use AI responsibly to improve decision-making, efficiency and employee experience.
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